If the version number is lower than 5. Update your device's operating system to the latest version. Sometimes the application can get corrupted and that can lead to certain issues. Delete the app and reinstall it Uninstall Android apps 1. In the search field, enter AOL. Once the troubleshooter is finished, any common problems with Windows Store apps should be resolved. While you should keep the firewall active most of the time, temporality turning it off can be helpful when trying to determine what is causing issues with your computer. There are many great antivirus tools on the market, and some of the best are BullGuard , Bitdefender and Panda Antivirus , so feel free to try any of them. If your AOL app isn't working on your iOS or Android device, these troubleshooting tips can help get it working again. After you remove your account, you need to add it back again and check if the problem still persists. Many users use proxy to protect their online privacy, but sometimes your proxy can interfere with the Mail app and cause synchronization issues.
Verified for iOS 8 1. Go to your device's Home screen select Settings. Many antivirus tools have a built-in firewall, and sometimes you might block certain applications from accessing the Internet. This post was originally published in May and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness. Tap X in the corner of the app. Right click Windows PowerShell and choose Run as administrator from the menu. Press the Menu button tap Settings. Fix problems with image challenges when sending mail If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. Re-launch the app and attempt to reproduce the issue. To continue using the AOL app after April 16, , you must be using the latest version, which is version 5. News Email Weather video'. Press your device's Home button to re-lock your screen. The most common problem is your firewall, so be sure that Mail app is allowed to go through your firewall. For more help with updating, see the " How do I update my app? Many users use two-step authentication in order to protect their email account. Double press the Home button. You can do that by following these steps: While you will need to check out the software's website for instructions for most firewall providers, if you're using McAfee Internet Security Suite from AOL, you can find out more through our help page. Sometimes the application can get corrupted and that can lead to certain issues. I had no problem with windows 8 And another user confirms: However, you can solve most of these problems by reinstalling the Mail app. Force stop and restart the app When you force stop an app it refreshes the active memory for the app. A firewall prevents hackers from accessing your computer online, which prohibits them from stealing your sensitive info or infecting your computer. How do I update my app? Even though two-step authentication is a great security feature that you should definitely use, sometimes this feature can cause problems with Mail app on Windows In the search field, enter AOL.
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